The Consumer Choice Awards (CCA) have returned with a 4th edition. The awards recognize business excellence and customer satisfaction among a variety of service providers across Uganda.
According to Salim Bari, the CEO of the wards, this year’s awarding ceremony will take place on August 19, 2022, in Kampala.
While speaking at a press conference at the Golf Hotel in Kololo, Salim claimed that the consumer choice awards are the only organization in Uganda to recognize business excellence by conducting a comprehensive and objectively accurate independent market research survey to determine brand reputation, customer satisfaction, and business excellence for the quality of their service, value, professionalism, and integrity.
“It is a true reflection of the marketplace as it represents the opinion of consumers and buyers across Uganda. This award recognizes the brand that consistently delivers a high level of service to its customers, day in day out,” he said.
Award-winners go through a four-step selection process to identify the top-ranked service providers in each category of business. The selection process involves four phases: nomination, campaigning, voting, and ethics review.
Each year, nominations for businesses deemed worthy of the Consumers’ Choice Award originate from consumers. Nominations are accepted by phone calls made directly to the CCA or, preferably, through submissions made from this website.
Many businesses actively reach out to the community and ask for their vote. This campaigning effort helps to get the vote out across a broad range of award industries. The CCA promotes the voting process through a robust social media campaign.
The voting process is carefully crafted to be fair and unbiased. CCA asks consumers to consider the service, professionalism, value, and appearance of the business environment when casting their vote. The survey site is designed and managed by Dynata.
Before award recipients are announced, an ethics review is conducted by a specially appointed panel of professionals. Based on research and a thorough investigation, the independent advisory panel makes the final decision on the award status of voted businesses.
How to participate/vote:
Step 1: Visit, vote.consumerschoiceawards.biz
Step2: Enter your number.
Step3: Check your phone for a five-digit code to start voting